바로가기메뉴
메뉴바로가기
본문바로가기

mille

MAINMENU

MI-5200S/D

자주하는 질문

home Home > CustomerService Center > FAQ

    • You can buy our products through any distribution channels as they are the same products. However, you may need to install the products yourself and hire a service engineer, depending on the terms of purchase.

    • You can buy our products at your local door lock dealers.

    • After the warranty expires, you will be responsible for paying for repair service costs. However, if the product is not defective, you need to pay for the service, regardless of the warranty status.

        

    • The warranty term is subject to your location. Please contact the dealer for more information.

        

    • Please contact the dealer you have purchased your lock or any local dealer to request the service.

        

    • Please make sure that you have installed the product according to the instructions. If it still does not work, please contact your local dealer.

    • You can download the instructions on our website (Menu: Customer Center / Manual).

       

      The Model No. is indicated in the battery slot and white sticker (ex: MI-5000, MI-350K, MI-6300). 

    • You can download the instructions on our website (Menu: Customer Center / Installation Instructions).


      The Model No. is indicated in the battery slot and white sticker (e.g. MI-5000, MI-350K, MI-6300).

       

      However, we are not responsible for any damages during the installation. Repair service may be required unless the installation is done by an authorized service engineer.

       

       

    • The instructions for each model are available to view on our website. However, we are not responsible for any damage you may cause when installing the product, and such damage is not subject to our warranty. We recommend that you hire an authorized service engineer for installation.

    • Our door locks can be installed on most types of left and right-handed doors, except for certain glass and chassis doors (glass locks need to be used for glass doors).

      They cannot be fitted to certain types of wooden and aluminum doors, and the thickness of door must be between 00mm and 00mm. Please contact your local dealer for more information. 

 << <  1 2 3 4  > >>